We provide free support of AQT by email. We are in New Zealand, timezone GMT+12. You should have a reply by your next business day at the latest. We do not list a phone number; the timezone differences with the majority of our customers makes this impractical - use email instead.
Our aim is to provide fast and effective support for AQT. Many of the user comments we have republished on this site show that our fast and effective support is appreciated.
For technical questions about AQT and install problems with AQT you can get support for AQT from many different sources:
Emails sometimes go astray. If you don't hear back from us within 24 hours, email us again, or try one of the following alternate addresses:
If all else fails, post a message on the AQT forum. This forum is monitored by Cardett staff and provides a very reliable way of contacting us
When emailing us, please:
If you have enhancement requests for AQT you can email them to firstname.lastname@example.org . We generally welcome feedback about AQT.
Enhancement requests are prioritized according to the development time needed and the benefits they would have for a wide user-base.
The AQT Forum is a Yahoo Discussion Group located at http://groups.yahoo.com/group/aqt. The Group has been set up with the following rules:
Many AQT users wish to be notified when there are significant upgrades to AQT. We will do this by posting update notices as Special Announcements on the Forum. If you wish to receive information on product updates you will need to: